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After all the run around, it was past my 90 days so I was out of luck. My product lasted less than 60 days. At least they were kind enough to offer a replacement. When it went bad, I called the service number who told me to take it to a service center. I did that and was told I needed to send it in to Toshiba directly. but at a cost more than the price I paid originally. Gee thanks.
Shipping was super fast and the DVD player is great, sleek and has many functions. I love it already.
Are you kidding me. I called Toshiba Customer Service at 1-800-631-3811.
2008. Professionally installed to LCD TV.
Bought DVD player in Sept. 2009, 6 months after the purchase, the DVD player reads "bad" and won't play DVDs.
Only watched a DVD about once a month. In Feb.
I was told I could send the unit back at my expense along with a $50 check and Toshiba would replace the unit. Don't waste your money.
Bought this DVD player as a temporary unit before diving it to get HDTV player, waiting for the design to mature before buying.Plus it was Regza compatible and I bought it with Toshiba 52" HDTV.Turns out this is a great DVD, upconverts standard DVDs, plays well, works with the TV's remote and even my audio systems Pioneer remote.For the price its unbelievable, very happy with it.
This dvd player is a little annoying to setup but once you have it is very nice for the price.Pro cheap, many outputscons annoying initial setup minor scaling issues.This dvd player is defaulted to HDMI so if you use s-video or RGB you have to start with composite and change default output in the settings. also if you have a widescreen you again have to change this in settings. Other than this I have so far enjoyed this versatile player and would even recommend given its cheap price and many features.
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